Keys to your smooth, successful container delivery
How to prepare your site, your space, and for the weather.
Jump right to the information you need
Site Prep & Foundation
A smooth delivery starts with the right preparation.
Keys to a Smooth Delivery
- Solid, level ground
- A clear path for the delivery truck
- Someone present to accept delivery
- Foundationin place, if you'd like one
Delivery-Ruiners to Avoid
- Safety hazards, like mud, ice, snow, or standing water
- Sharp turns, steep hills, or narrow bridges
- Overhead obstacles, like power lines or low bridges
- Ground-level obstacles, like trees, ditches, or creeks
Foundation Options
Directly on the Ground
In some cases, your container can be placed right on the ground. For best results, make sure the ground is:
- Solid and not prone to mud
- Level, to avoid hard-to-close doors
Wood Beams
Create a great, inexpensive base with 4x4 or 6x6 wooden posts spaced out evenly under the container.
- 20' containers need at least 4 posts
- 40' and 40' HC need at least 5 posts
Rock/Gravel
Rock/gravel help with drainage and can make it easy to level your site.
- Use rocks no larger than 1/2" to minimize shifting
- Make sure the rock/gravel base is at least 6" deep
Concrete
Concrete pads are permanent, durable, and make sure your container will last as long as possible.
- Best for containers that won't be moved in the future
- Great for areas with soft ground
- Ramps may be required for delivery
Space Requirements
Our delivery partners need plenty of space.
100 feet
of straight, clear path for dropping off your container
(That's about 40 - 45 steps for an average adult.)
10 feet
of width on the driving path
(About 4 - 5 steps)
14 feet
of vertical clearance on the driving path
(About the height of two stacked refrigerators or an adult giraffe)
Weather
Help your delivery driver avoid a sticky situation.
Any of these in the forecast?
If so, email customercare@freedomconex.com to reschedule your delivery.
Rescheduling for weather is free, and telling us before delivery day helps you avoid a failed-delivery charge.
Help & Frequently Asked Questions
I need to reschedule my delivery.
Let us know at customercare@freedomconex.com, and we'll get back to you with your options.
What happens if my site's not ready?
If we can't deliver because of space, ground, path, or weather problems, it may be considered a failed delivery. In that case, you may be responsible for covering costs including transportation to your site, return delivery, and any third-party costs like towing.
We want your delivery experience to be smooth and successful. If you have any questions, email us at customercare@freedomconex.com. We're here to help.
Do I need to be home for the delivery?
We've found deliveries go more smoothly when you're home. We know your time is valuable, so thank you for being onsite during your scheduled delivery window. Your driver will call you when they're leaving the depot, so you'll know when they're on the way.
I have another question. Can you help?
We're happy to help. Email customercare@freedomconex.comand we'll get back to you.